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Underpinning excellent pastoral and specialist support in higher education

Tailored training and consultancy in core areas of the management of student services, personal tutoring, safeguarding and mental health

Safeguarding

What we do

Plinth House is a training and consultancy company working with universities and other student-focused organisations in the higher education sector.  We are passionate about helping people and organisations to deliver excellent support to students.  

We deliver training to managers, teams and frontline staff in areas such as managing distressed students, mental health awareness, the management of serious student incidents, safeguarding, coaching skills, and change management.  We also work with teams to re-model or review services, draft new policies based on best practice, and deliver ad hoc consultancy support. 

Home: Service

Our flagship courses

Fostering students' self-reliance using practical coaching skills

This practical course explores the nature of coaching, the GROW coaching model, how to frame effective coaching questions, and what a coaching approach looks like in practice when working with students.

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Flexible delivery options

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Our training approach

Drawing upon our own experience of leading university teams, our training is always practical in its approach.

Our consultancy services

The key when bringing in external support – whether for a short-term or longer-term piece of work – is relevant sector experience.

Upcoming live online events

Open to all colleagues with an interest in pastoral and specialist support in higher education

Confident panel practice for Fitness to Study / Support to Study chairs and panel members: an online training event

Online - Microsoft Teams: £135 + VAT

27 Aug 2026

In this half-day session, we explore the purpose of Fitness to Study panels (often called Support to Study panels), how we should prepare for a panel meeting, how a panel should consider evidence about the student, and how we can respond to tricky situations arising during the panel meeting itself.

Level Two 'Safeguarding in practice in higher education': an online training event (two half-day sessions)

Online - Microsoft Teams: £295+VAT

1 Sept 2026

Our one-day Level Two safeguarding course, delivered across two half-day sessions as part of an online training event, focuses on identifying and signposting safeguarding concerns in higher education settings, and the practical implications for safeguarding in our work.

Balancing compassion with boundaries when working with students: a half-day online training event

Online - Microsoft Teams: £135 + VAT

7 Sept 2026

One-to-one interactions with students can be challenging - such as when delivering bad news to a student, or when a student is angry, passive or disengaged. This session explores how we can show compassion in these interactions while maintaining appropriate boundaries.

Fostering students' self-reliance using practical coaching skills: a two-hour online training event

Online - Microsoft Teams: £95 + VAT

15 Sept 2026

When working with students, helping them to draw on their inner resources to solve a problem or address an issue is better than if we solve it on their behalf. This 2-hour session explores the positive impact we can have, whatever our role, by using practical coaching skills to empower students.

Managing distressed students: a half-day online training event

Online - Microsoft Teams: £135 + VAT

29 Sept 2026

When faced with a distressed student, it can be easy to feel overwhelmed or take on too much. This half-day online course is relevant to all student-facing colleagues. It will help you feel confident about responding to a distressed student in a boundaried, role-appropriate and effective way.

Insights & resources

How can we help?

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Keeping you posted

If you would like to be kept in the loop about our services, free resources and upcoming events, you can receive an occasional update from us by email.

 

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