Balancing compassion with boundaries when working with students: a 2.5-hour, online training event

Do you sometimes find yourselves in one-to-one interactions with students that you find challenging? These interactions can take many different forms. They may arise when we are having a particularly tricky conversation with a student – for example, when we are talking to a student about their academic performance or when we have to deliver bad news.  They may also be situations in which we are working with a student who is frustrated, hostile, or is very passive and not engaging with our ideas and suggestions.  How do we show compassion in these interactions, while also setting and maintaining appropriate boundaries?

This two and a half-hour online live training event provides an opportunity to explore these kinds of tricky situations and take away practical ways to respond effectively the next time we find ourselves in these situations with a student.

Who is this session for?

This session is aimed particularly at colleagues in academic roles – including personal tutors, module tutors, programme and module leaders, and senior tutors. Other colleagues (such as professional services colleagues) are very welcome to join the session too and the skills we explore will be very relevant to all colleagues who work with students. Some of the practical examples we are use in the session tend to reflect academic or course-related interactions with students; however, the transferable skills we explore are relevant to a much broader range of colleagues.

While this training is aimed at higher education, colleagues in further education, colleagues delivering private tuition or colleagues working in other similar educational settings will also find the content very relevant.

Colleagues who have attended our other course on ‘Managing distressed students’ will find it helpful to attend this course too. The two sessions (‘Managing distressed students’ and ‘Balancing compassion with boundaries’) complement each other and focus on different types of interactions with students.

Learning outcomes

During this event, participants will:

1. Discuss the kinds of interactions that can be, or can become, difficult in one-to-one work with students – such as when we are having a tricky conversation with a student about their academic performance or engagement, or working with a student who is becoming hostile.

2. Reflect on how we get the balance right in these interactions, by being supportive and engaged with the student while also maintaining appropriate boundaries and looking after our own wellbeing.

3. Explore and learn about key practical skills for responding to different types of difficult interaction.

Fees

Single delegate - £65 + VAT (£78 incl. VAT)

Multiple attendee discount (15%) available for bookings of 3 or more places - £55.25 + VAT (£66.30 incl. VAT) per place

You can either pay by debit/credit card or request an invoice.

(Looking for training for your whole team or cohort? Does the date of this course not work for you? Find out more about our Ready-to-run training.)